Glossary · The platform
Observe
The stage in which REAP collects and relates the information islands: devices, configurations, telemetry, topology, tickets, change history, runbooks and documentation.
In REAP
Collection is read-only by default and brokered through the customer’s PAM where available.
Related terms
Bring us your last P1.
Keep the root cause to yourself; in a 30-minute session we walk through how REAP would have investigated it, evidence first. The replay on your own network happens inside the proof of value.