Glossary · The platform

Agentic NetOps

Network operations in which AI agents plan and carry out multi-step investigations and, under governance, actions, rather than executing predefined scripts or only correlating events.

In REAP

The category REAP belongs to. Analysts describe production-grade agentic NetOps software by five requirements: multivendor support, embedded organizational context, multiple autonomy modes, pre-execution validation and transparent reasoning.

Source Gartner, Market Guide for Agentic NetOps Software (May 2026)

Related terms

Bring us your last P1.

Keep the root cause to yourself; in a 30-minute session we walk through how REAP would have investigated it, evidence first. The replay on your own network happens inside the proof of value.