Glossary · Measurement, pilots and economics
Risk-adjusted value
Outage minutes avoided multiplied by the customer’s cost per minute, multiplied by the realization factor.
In REAP
The second of the two numbers the value model reports.
Related terms
More in measurement, pilots and economics
- Baseline
- Business criterion
- Business review
- Context completeness
- Cost per hour of an outage
- Design target
- Diagnosis quality
- Economic buyer
- Economics
- Eight measures
- Engineer capacity
- Entry criteria
- Founding-customer terms
- FTE-equivalent
- Hard-dollar value
- Human effort
- Incident replay
- Key performance indicator (KPI)
- Lighthouse exchange
- Maturity stage
- Measured result
- Network Assurance Pilot
- P1 walkthrough
- Prevention
- Proof of value (PoV)
- Realization factor
- Return on investment (ROI)
- Self-assessment
- Service-level agreement (SLA)
- Trust
- Value model
- Week 0
Bring us your last P1.
Keep the root cause to yourself; in a 30-minute session we walk through how REAP would have investigated it, evidence first. The replay on your own network happens inside the proof of value.