Glossary · Measurement, pilots and economics
Business review
The week-6 meeting with the economic buyer answering four questions: what did REAP find that you did not know, what did it do faster or better, what capacity or risk is that, what does production cost versus the value.
In REAP
Ends in BUY, EXTEND (one named gap, at most three weeks) or STOP.
Related terms
More in measurement, pilots and economics
- Baseline
- Business criterion
- Context completeness
- Cost per hour of an outage
- Design target
- Diagnosis quality
- Economic buyer
- Economics
- Eight measures
- Engineer capacity
- Entry criteria
- Founding-customer terms
- FTE-equivalent
- Hard-dollar value
- Human effort
- Incident replay
- Key performance indicator (KPI)
- Lighthouse exchange
- Maturity stage
- Measured result
- Network Assurance Pilot
- P1 walkthrough
- Prevention
- Proof of value (PoV)
- Realization factor
- Return on investment (ROI)
- Risk-adjusted value
- Self-assessment
- Service-level agreement (SLA)
- Trust
- Value model
- Week 0
Bring us your last P1.
Keep the root cause to yourself; in a 30-minute session we walk through how REAP would have investigated it, evidence first. The replay on your own network happens inside the proof of value.