Glossary · The three doors and their outputs

Three doors

The three outcomes an engagement starts through: Incident Reasoning, Change Assurance and Resilience Assurance, each with its sentence: Restored ≠ Fixed, Completed ≠ Verified, Configured ≠ Compliant.

In REAP

Every proof of value opens one door on one production domain and expands only when the customer pulls.

Related terms

Bring us your last P1.

Keep the root cause to yourself; in a 30-minute session we walk through how REAP would have investigated it, evidence first. The replay on your own network happens inside the proof of value.