Glossary · The three doors and their outputs

Completed ≠ Verified

The principle that a change marked successful because nobody complained is a risk that has not surfaced yet.

In REAP

The basis of Change Assurance; a change is verified when pre- and post-state have been compared against intent. The second of REAP’s three sentences.

Related terms

Bring us your last P1.

Keep the root cause to yourself; in a 30-minute session we walk through how REAP would have investigated it, evidence first. The replay on your own network happens inside the proof of value.